Airlines flunk social media

[Ed Wetschler]

Marketwatch reports that in this past year, 57% of social media comments about American carriers, especially the large, legacy carriers, were negative. American Airlines was the most reviled. 97% of comments about Virgin America Airlines were positive, while only 12% of remarks about American Airlines were positive. Is this sustainable?

[Northeast News]

To answer your question, Ed, see my post about Ryanair, right below this post on the Air Travel/Airfares page.