Kaleel Sakakeeny's Blog – July 2014 Archive (1)

How the Wrong Words Kill Customer Loyalty: The Best "Bon Mots"

How the Wrong Words Kill Customer Loyalty. The Best Bon Mots



So, it begins with a desire to have a drink at an artful and attractive Band B, a drink in the garden as the sun sets.



There are no glasses, so I help myself to two. No ice. I find the refrigerator and help myself to ice.



The owner returns and glances…

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Added by Kaleel Sakakeeny on July 6, 2014 at 1:44pm — 4 Comments

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