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3 Secrets every wedding hall in Visakhapatnam must know about Guest satisfaction

No one understands Indian weddings better than people who run wedding halls. It’s a tough job but it pays well. A banquet manager who runs a wedding hall in Visakhapatnam gives an insight into guest satisfaction. His insights chalk out a customer’s and a wedding hall owner’s perspective:

Here’s how a customer thinks before booking a hall:

“Will I get all the arrangements in place? Where will I hold the wedding? Is it a hall or an open space? If it is a hall, is it big enough to accommodate all the guests? Is it a hall with a central air-conditioning system? How much do I spend on a wedding? Will the services offered be good? Or will it be a management failure? “
And…

Here’s what people who run wedding halls come up with:

“How many guests would there in a wedding? What is the budget of the wedding? What kinds of a wedding is it going to be? What arrangements are to be made? How many human resources must be employed? What services will be offered? How and when will the arrangements be made?”

Weddings in India are different and awesome. How do you define weddings in India? It’s all about Chamak-Dhamak (dazzle). Flavored foods, bright and rich wedding attires, and open Pandaals (clothed shelters).

And…

Yes, the Indian name to Paandals is Taaents (Tents).

Indian’s are amazingly excited to attend weddings. Well, they simply love to eat, dance, and find flaws in a wedding. You heard it. An Indian wedding is incomplete without guests finding flaws in either the to-be-wed couple, food, hall arrangements, or poor service by waiters (waiter-rrr for Indians). It’s hard to satisfy guests attending wedding in India.

Don’t forget Jijajis and Bhuajis, people who go nuts for not being attended to properly. Wedding hall owners have tough time catering to such complaints. One wedding gone wrong, loses them the whole season. Their business goals go in for a dip.
Are you a wedding hall Owner? Here are 3 secrets you must know about guest satisfaction:

Reliability: Deliver what you promise – accurately and dependably.

What businesses do?
Shoo their customers or hang back from deliverables at the time of action. Keep the customers stranded on dependability of the services.

What you should do?

Make sure you attend to all your customers’ needs and queries. Takes immediate requests and not frown. Responsiveness counts. Respond efficiently to requests.

Tangibles: Make sure the physical facilities, equipment, and appearance of your personnel are perfect.
Empathy: What is the secret to guests wanting more of your services? Give more. Give a complimentary service but make it look genuine. It stays with the customer and your chances of recommendation increase.

Conclusion

Make sure you show willingness to serve customers better and offer prompt services.
The author is always happy to share travelling experiences. If you are looking forward to details on Hotels in Visakhapatnam and Wedding hall in Visakhapatnam , Then published articles are the best source to find information. To know More Visit this link :- http://fourpointsbysheratonvisakhapatnam.blogspot.in/2015/02/the-mo...