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How Not To Run A Travel Media Lunch
It may be that I’m hypercritical, but I don’t think so.
After the umpteenth Travel Media/Press lunch, I declined the last few simply because they promised to be photostatic copies of most every other press lunch held.
In spite of some web sites that offer advice most PR-driven media lunches still mirror those held for travel content providers for years.
PR and Marketing firms who are members of SATW, arguably the most important (or self-important) association of professional travel writers, should be getting advice from the organization on how to manage this important tool in today's content world.
Besides, they should change their name from “Travel Writers” to “Travel Content Providers.”
Typically Press/Media luncheons are held in a classy hotel.
The lunch is served on the kind of long table that makes real cross-conversation impossible.
The hosts from the presenting countries are always up front, at the head of the table, with the predictable power point presentation, or some other variation on the "show and tell" approach.
We listen to enthusiastic presentation about new hotels, attractions, museums.
We look at expensively prepared slides of people having fun; sleek new buildings or charming old streets with look-alike cafes or museums.
We're treated to a fine meal, then more presentations from various partners like a hotel chain.
Worse, we’re given take-away bags jammed with obscenely expensive, glossy brochures and booklets highlighting every aspect of the destination's attractions and appeal.
Sadly, if the presenters followed the media guests out, or to their homes, they'd find the bags and the costly brochures in the trash bins.
And no one’s the wiser.
May I suggest:
* Invite the travel media to sit at conversations areas where they can catch up with each other and compare notes, literally and figuratively.
* Skip the power point or slide show presentation! Instead ask the group what new travel trends they're following.
Ask what's new in the niches they cover.
Ask what new thoughts they have about the destination being presented.
In other words, engage the content people.
Find out what's of interest, to them. What matters, to them; what's on their minds relative to the industry they cover?
Also forget the show and tell.
Use the event to gain information and insight.
Have a dialogue, not speeches or slides.
Skip the big lunch served by waitstaff. Sandwiches and fruit will do nicely.
Please ditch the expensive bags and brochures. Save the money and the trees.
Send information that the journalist or blogger is specifically interested in, or curious about. Target it.
The media lunch will be cheaper and more eco-friendly. The event will produce ideas and partnerships, conversation and dialogue, that will more directly help the destination and media.
Off and online journalists are seeking a richer give and take, hoping to break barriers, looking to inject life into an increasingly static travel event that should be bristling with new ideas.
Comment
Thanks, Allan. Haven't heard your voice either. Again, in my opinion, it's thinking outside the box. Being less protective, less defensive about roles and functions.
If I recall, didn't you leave SATW for reasons having to do with their being particularly narrow minded about some issues? If I'm wrong, I apologize.
I continue to reject the "Hi There" or "Good Morning" press release or a media lunch where the host asks. "Tell me what you do again? Who (whom) do you write for?"
If you don't know who I am or how I hope to partner with you, don't feed me
Cheers
Susan Breslow..I see via email you commented on this post. I can't find your comment, though. I have mentioned this to Jose
Hope I can soon read what you took the time to write
Thanks
Long time, Steve. Good to hear your voice. Missed you.
What can I say? You should have written the piece.
All we're doing here is recognizing that travel lags behind retail and most all other sectors in embracing change. Very little leadership..a lot of biz as usual.Same roles, same issues as years ago: convention behavior; membership qualifications in organizations; same hand outs. No new ground broken.
Maybe you'll find my other article, Why Public Relations Must Change worthy of your comments http://ow.ly/4pVuQ
Until then, dearly hope to see you!
I'm a throw back, I actually have a file room for brochures. I know a SF writer who also has a room full of them. I don't keep everything I'm given. I've learned to cull, but keep those ones which actually contain hard details, like room sizes (I write a lot for the meetings market, this is pertinent) and distances. And maps! Gawd, whatever happened to destinations supplying maps?
As for the USB drives, I give them a quick scan, download some of the hard details to the destination file and then wipe them clean and use them to send photos (mine) to a couple of editors.
I think it would be more productive for destinations if they broke up their day. Host a few writers who are early risers to breakfast. Then those who like the wine-and-dine can come to lunch and others can gather for cocktails and conversation. I know destinations which do it already and find it much more effective.
Oh yeah, if a destination is going to give a gift: make sure it's actually from your destination!
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