Comment

Comment by Sam Scribe on June 4, 2013 at 9:17am

I have flown RyanAir and had no problems, but I've heard too many stories from other people who did. See this complaints resource group: http://www.ryanaircampaign.org/contact.html

Comment by Ed Wetschler on June 4, 2013 at 9:12am

Thanks, Anil. And thanks, Elyse, for raising this issue. Pretty infuriating.

Airline writer Christine Negroni suggests emailing pauline.mcalester@murrayconsult.ie .

Comment by Anil on June 3, 2013 at 11:12pm

Ryan Air (I shake my head) 

Try these numbers and see if helps -  +353 1 812-1100 +353 1 812-1212

Comment by Elyse Jessica Glickman on June 3, 2013 at 10:54pm

This is the error message I am getting

You are unable to change your flight due to one of the following reasons:

1)You have a Spanish Discount in your booking
2)You are flying on a Domestic Route.


Please contact our call centre to complete your flight change request.

Maybe should I call their italian line? My concern is I don't speak italian

Comment by Elyse Jessica Glickman on June 3, 2013 at 10:50pm

Thanks for the speedy reply, Anil,

I did in fact go on this link and try to change Brindisi to Bari, but I got an error message telling me my only option was to call a customer service line--some lame excuse that I could not change a reservation involving two places in the same country. From there, I did research online and found a group of unhappy British travelers who set up a web site for people upset with Ryanair.  They listed several PR execs, so I wrote them with similar information to see if anybody would bite.  The Ryan Campaign group also listed numbers, but as the site is from 2011 or so, this info may not be updated.

I will PM you first thing in the morning if I do not get a response and I am unable to get through on the numbers.

Elyse

Comment by Anil on June 3, 2013 at 10:44pm

First, did you try this link ? The LCC (Low Cost Carriers) in that part of the world, make southwest an jetblue look like full service airline. 

Phone numbers unfortunately not easily obtainable. If you do not get the numbers by morning, PM me.

Comment by Elyse Jessica Glickman on June 3, 2013 at 9:38pm

Boy did I screw up.  I booked a flight on RyanAir at the advice of a friend, and did not realize what an unfriendly obnoxious airline this ways.  I booked a short flight between Brindisi and Venice on June 14 thinking that even with its reputation, I could tolerate an hour flight.

-However-

Due to a mistake the tour planner for the Italian Press trip I will be on made (failing to send me the correct itinerary), I booked and paid for a flight departing from Brindisi to Veneto/Termino/Venice, and just found out I have been referring to the wrong schedule and need to change my flight to one departing from Bari to Venice on the 14th.  I need to call or contact somebody to change this.I tried to change this on line but the system won't let me and the phone numbers on the web site do not work for US callers. Next, I learned what most Europeans already know...these rude folks intentionally post NO emails on the site and they have phone numbers that cost 59 cents a minute and they keep you on hold forever.

I read on the Ryanair site that All Ryanair flights are fully changeable but cannot be cancelled--I need to change my flight from a Brindisi departure to a Bari departure on June 14. I am sure they will charge me an arm and a leg to do this, but I am kind of screwed.

If anybody can provide any kind of contact (i.e. an email that is unpublished; a phone number that connects to a live person) with Ryanair, I would appreciate it.

Comment by Sofie Couwenbergh on January 18, 2013 at 4:54am

An article about how we booked our flights to Los Angeles and Las Vegas

Comment by Darryl Musick on December 19, 2012 at 9:55am

It's the "Best of" awards at The World on Wheels. Today, we reveal probably the most predictable award for us, the Best Airline of 2012: http://tinyurl.com/c3qem4z

Comment by Honey Trek on October 20, 2012 at 11:11am

Does anyone here represent any airlines that service Asia or Oceania? We have a proposal that you might want to engage on.

Sincerely,
Mike & Anne - www.HoneyTrek.com

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