For hoteliers these days, the most important thing to do is ensure their guests stay loyal, and spread good word of mouth about them. If you are a hotelier, then you must be wondering, but how do I do that? Well, the first and foremost thing to do would be ensure that they go back home satisfied and happy with the services of your hotel, that all their requests and complaints were addressed in the correct manner, solved in real time, with positive results. However, it…

Housekeeping is one of the most important aspects for any hotel; after all, housekeeping is the department that deals with the cleanliness, hygiene levels, and all related services. The housekeeping standards play a vital role in creating and maintaining the reputation of hotels, be it any part of the world. After all, isn’t a guest most likely to feel comfortable in a room that clean and well ordered, with a place for everything and everything in its place! Unlike, some of the more…

When you plan a leisurely sojourn to Pune on the banks of the Mula and Mutha rivers or a brief business trip to this second largest town of Maharashtra with its potpourri of cosmopolitan influences coalescing in its ethnic mix of people and practices, you have much to anticipate and look forward to! An impressive city equally known for its manufacturing and automobile industry as well as its remarkable research and educational institutions, it witnesses an amazing influx of business and…