Lately, I’ve been traveling a lot so I’ve had time to read those inflight magazines. The other day I was on an American Airlines flight and was able to read theAmerican Way magazine. To my surprise I found an article about the hospitality industry using social media, which obviously caught my attention.

I know there are many tools out there that focus on research and analytics but there is one research/analytic tool that is specific to the…

So the hotel you work for has asked you to start a blog, so how do you start? Well that’s easy go to either wordpress, blogger, tumbler, etc and open up an account and blog away.

Well it’s a little bit more complicated than that as