I haven't even flown Ryanair yet and I am already having problems with it.

[Elyse Jessica Glickman]

Boy did I screw up.  I booked a flight on RyanAir at the advice of a friend, and did not realize what an unfriendly obnoxious airline this ways.  I booked a short flight between Brindisi and Venice on June 14 thinking that even with its reputation, I could tolerate an hour flight.

-However-

Due to a mistake the tour planner for the Italian Press trip I will be on made (failing to send me the correct itinerary), I booked and paid for a flight departing from Brindisi to Veneto/Termino/Venice, and just found out I have been referring to the wrong schedule and need to change my flight to one departing from Bari to Venice on the 14th.  I need to call or contact somebody to change this.I tried to change this on line but the system won't let me and the phone numbers on the web site do not work for US callers. Next, I learned what most Europeans already know...these rude folks intentionally post NO emails on the site and they have phone numbers that cost 59 cents a minute and they keep you on hold forever.

I read on the Ryanair site that All Ryanair flights are fully changeable but cannot be cancelled--I need to change my flight from a Brindisi departure to a Bari departure on June 14. I am sure they will charge me an arm and a leg to do this, but I am kind of screwed.

If anybody can provide any kind of contact (i.e. an email that is unpublished; a phone number that connects to a live person) with Ryanair, I would appreciate it.

By the way, is it also true that they charge $50 to print a boarding pass at the airport if you can't produce one yourself?

Based on my experience in Puglia, not every hotel has a business center, so I may not be able to print my pass out on the day of the flight.

Elyse

[Anil]

I replied to your post elsewhere too. 

Yes, it is true that they charge you arm and a leg to print a BP. The argument of Ryan Air's CEO is that printing a BP inconveniences the people in the queue behind you, as it slows down the boarding process.

Try and find a hotel which has a 24 business center (most 3 star and above tend to have some printers for guest use, if not; co-opt the front desk to print it for you) 

[Elyse Jessica Glickman]

When do they send the boarding pass...should i have already or will they send it the night before.

[Anil]

The US carriers allow you to checkin and print BP or download it to a scannable smart phone domestically, 24 hours before. I have not flown on a European carrier in Europe in quite a while.